Question 1

What are the different markets in which
        Kayako and
        CloudApp compete against each other?

Accepted Answer

Kayako and
        CloudApp compete against each other in
        the Customer Experience, Document Management, File Sharing, Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        Kayako
        and CloudApp compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Kayako has a
        1.39%
        market share in comparison to
        CloudApp’s
        0.39%.
        Since it has a better market share coverage,
        Kayako holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        CloudApp holds the
        32nd spot.

Question 3

How many customers are acquired by
        Kayako and
        CloudApp in the
        Helpdesk Tools segment?

Accepted Answer

Kayako has
        1,269 customers and
        CloudApp has
        353 customers in the
        Helpdesk Tools
        segment. Kayako has
        916 more customers than
        CloudApp in this category.

Question 4

What are the countries in which
        Kayako and
        CloudApp has more customers?

Accepted Answer

Kayako has more customers in United States, United Kingdom and India.
CloudApp has more customers in United States, Canada and India.

Kayako Vs CloudApp : In-Depth Comparison

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Comparing the customer bases of Kayako and CloudApp

Comparing the market share of Kayako and CloudApp

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