Question 1

What are the different markets in which
        Helpshift and
        HelpSpot compete against each other?

Accepted Answer

Helpshift and
        HelpSpot compete against each other in
        the Contact Center, Help Desk And Ticketing, Helpdesk Tools, Instant Messaging And Chat, Self Service Support.

Question 2

How does the market share of
        Helpshift
        and HelpSpot compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Helpshift has a
        1.09%
        market share in comparison to
        HelpSpot’s
        0.09%.
        Since it has a better market share coverage,
        Helpshift holds the
        18th
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpSpot holds the
        43rd spot.

Question 3

How many customers are acquired by
        Helpshift and
        HelpSpot in the
        Helpdesk Tools segment?

Accepted Answer

Helpshift has
        1,025 customers and
        HelpSpot has
        84 customers in the
        Helpdesk Tools
        segment. Helpshift has
        941 more customers than
        HelpSpot in this category.

Question 4

What are the countries in which
        Helpshift and
        HelpSpot has more customers?

Accepted Answer

Helpshift has more customers in United States, United Kingdom and Canada.
HelpSpot has more customers in United States, Canada and United Kingdom.

Helpshift Vs HelpSpot : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Helpshift and HelpSpot

Comparing the market share of Helpshift and HelpSpot

Compare Helpshift vs HelpSpot customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data