Oracle Service Cloud (formerly RightNow) Vs HelpdeskPilot : In-Depth Comparison

What are the different markets in which Oracle Service Cloud (formerly RightNow) and HelpdeskPilot compete against each other?

Oracle Service Cloud (formerly RightNow) and HelpdeskPilot compete against each other in the Help Desk And Ticketing, Live Chat.

How does the market share of Oracle Service Cloud (formerly RightNow) and HelpdeskPilot compare in the Help Desk And Ticketing market?

In the Help Desk And Ticketing market, Oracle Service Cloud (formerly RightNow) has a 2.71% market share in comparison to HelpdeskPilot’s 0.01%. Since it has a better market share coverage, Oracle Service Cloud (formerly RightNow) holds the 10th spot in 6sense's Market Share Ranking Index for the Help Desk And Ticketing category, while HelpdeskPilot holds the 91st spot.

How many customers are acquired by Oracle Service Cloud (formerly RightNow) and HelpdeskPilot in the Help Desk And Ticketing segment?

Oracle Service Cloud (formerly RightNow) has 1,985 customers and HelpdeskPilot has 7 customers in the Help Desk And Ticketing segment. Oracle Service Cloud (formerly RightNow) has 1978 more customers than HelpdeskPilot in this category.

What are the countries in which Oracle Service Cloud (formerly RightNow) and HelpdeskPilot has more customers?

Oracle Service Cloud (formerly RightNow) has more customers in United States, United Kingdom and Australia.
HelpdeskPilot has more customers in United States, Spain and United Kingdom.