Question 1

What are the different markets in which
        Help Scout and
        HelpdeskPilot compete against each other?

Accepted Answer

Help Scout and
        HelpdeskPilot compete against each other in
        the Help Desk And Ticketing, Helpdesk Tools.

Question 2

How does the market share of
        Help Scout
        and HelpdeskPilot compare in the
        Helpdesk Tools market?

Accepted Answer

In the Helpdesk Tools market,
        Help Scout has a
        9.65%
        market share in comparison to
        HelpdeskPilot’s
        0.01%.
        Since it has a better market share coverage,
        Help Scout holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Helpdesk Tools category, while
        HelpdeskPilot holds the
        82nd spot.

Question 3

How many customers are acquired by
        Help Scout and
        HelpdeskPilot in the
        Helpdesk Tools segment?

Accepted Answer

Help Scout has
        8,827 customers and
        HelpdeskPilot has
        7 customers in the
        Helpdesk Tools
        segment. Help Scout has
        8820 more customers than
        HelpdeskPilot in this category.

Question 4

What are the countries in which
        Help Scout and
        HelpdeskPilot has more customers?

Accepted Answer

Help Scout has more customers in United States, United Kingdom and Canada.
HelpdeskPilot has more customers in United States, Spain and Slovakia.

Help Scout Vs HelpdeskPilot : In-Depth Comparison

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Comparing the customer bases of Help Scout and HelpdeskPilot

Comparing the market share of Help Scout and HelpdeskPilot

Compare Help Scout vs HelpdeskPilot customers by geography

Customer Movements for this month

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