Question 1

What are the different markets in which
        HelpSite and
        GrooveHQ compete against each other?

Accepted Answer

HelpSite and
        GrooveHQ compete against each other in
        the Customer Support Services, Help Desk And Ticketing, Helpdesk Tools, Self Service Support, Virtual Mailboxes.

Question 2

How does the market share of
        HelpSite
        and GrooveHQ compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        HelpSite has a
        1.11%
        market share in comparison to
        GrooveHQ’s
        1.11%.
        Since it has a better market share coverage,
        HelpSite holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        GrooveHQ holds the
        18th spot.

Question 3

How many customers are acquired by
        HelpSite and
        GrooveHQ in the
        Help Desk And Ticketing segment?

Accepted Answer

HelpSite has
        816 customers and
        GrooveHQ has
        813 customers in the
        Help Desk And Ticketing
        segment. HelpSite has
        3 more customers than
        GrooveHQ in this category.

Question 4

What are the countries in which
        HelpSite and
        GrooveHQ has more customers?

Accepted Answer

HelpSite has more customers in United States, United Kingdom and Canada.
GrooveHQ has more customers in United States, United Kingdom and Canada.

HelpSite Vs GrooveHQ : In-Depth Comparison

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Comparing the customer bases of HelpSite and GrooveHQ

Comparing the market share of HelpSite and GrooveHQ

Compare HelpSite vs GrooveHQ customers by geography

Customer Movements for this month

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