Question 1

What are the different markets in which
        Zendesk Support and
        Im OnCall compete against each other?

Accepted Answer

Zendesk Support and
        Im OnCall compete against each other in
        the Help Desk And Ticketing, Social Customer Support.

Question 2

How does the market share of
        Zendesk Support
        and Im OnCall compare in the
        Help Desk And Ticketing market?

Accepted Answer

In the Help Desk And Ticketing market,
        Zendesk Support has a
        16.45%
        market share in comparison to
        Im OnCall’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk Support holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Help Desk And Ticketing category, while
        Im OnCall holds the
        35th spot.

Question 3

How many customers are acquired by
        Zendesk Support and
        Im OnCall in the
        Help Desk And Ticketing segment?

Accepted Answer

Zendesk Support has
        3,979 customers and
        Im OnCall has
        1 customers in the
        Help Desk And Ticketing
        segment. Zendesk Support has
        3978 more customers than
        Im OnCall in this category.

Question 4

What are the countries in which
        Zendesk Support and
        Im OnCall has more customers?

Accepted Answer

Zendesk Support has more customers in United States, United Kingdom and France.
Im OnCall has more customers in and Canada.

Zendesk Support Vs Im OnCall : In-Depth Comparison

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Comparing the customer bases of Zendesk Support and Im OnCall

Comparing the market share of Zendesk Support and Im OnCall

Compare Zendesk Support vs Im OnCall customers by geography

Customer Movements for this month

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