Categories where Zendesk and Salesforce Service Cloud compete
Zendesk
Comparing the customer bases of Zendesk and Salesforce Service Cloud, we can see that Zendesk has 164474 customer(s), while Salesforce Service Cloud has 14037 customer(s). In the Customer Experience category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while Salesforce Service Cloud with 14037 customer(s), is at the 16th place.
Zendesk
2nd
164474 Customer
Salesforce Service Cloud
16th
14037 Customer
Zendesk has a 17.27% market share in the Customer Experience category, while Salesforce Service Cloud has a 1.47% market share in the same space.
Comparing Zendesk and Salesforce Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Salesforce Service Cloud has more customers in United States.
Zendesk
Salesforce Service Cloud
Gain actionable insights about the buying patterns of Zendesk vs Salesforce Service Cloud’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
Salesforce Service Cloud
New
272 Customer
Lost
284 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Salesforce Service Cloud compete against each other?
Zendesk and Salesforce Service Cloud compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Knowledge Management, Customer Engagement.
How does the market share of Zendesk and Salesforce Service Cloud compare in the Customer Experience market?
How many customers are acquired by Zendesk and Salesforce Service Cloud in the Customer Experience segment?
What are the countries in which Zendesk and Salesforce Service Cloud has more customers?
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