Question 1

What are the different markets in which
        Smartlook and
        SimpleFeedback compete against each other?

Accepted Answer

Smartlook and
        SimpleFeedback compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Engagement, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Smartlook
        and SimpleFeedback compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.64%
        market share in comparison to
        SimpleFeedback’s
        0.00%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        SimpleFeedback holds the
        197th spot.

Question 3

How many customers are acquired by
        Smartlook and
        SimpleFeedback in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        32,831 customers and
        SimpleFeedback has
        9 customers in the
        Customer Experience
        segment. Smartlook has
        32822 more customers than
        SimpleFeedback in this category.

Question 4

What are the countries in which
        Smartlook and
        SimpleFeedback has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
SimpleFeedback has more customers in United States and Brazil.

Smartlook Vs SimpleFeedback : In-Depth Comparison

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Comparing the customer bases of Smartlook and SimpleFeedback

Comparing the market share of Smartlook and SimpleFeedback

Compare Smartlook vs SimpleFeedback customers by geography

Customer Movements for this month

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