Question 1

What are the different markets in which
        Smartlook and
        Podium compete against each other?

Accepted Answer

Smartlook and
        Podium compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Satisfaction Ratings, Instant Messaging And Chat.

Question 2

How does the market share of
        Smartlook
        and Podium compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.62%
        market share in comparison to
        Podium’s
        1.80%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Podium holds the
        13th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Podium in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        34,391 customers and
        Podium has
        23,694 customers in the
        Customer Experience
        segment. Smartlook has
        10697 more customers than
        Podium in this category.

Question 4

What are the countries in which
        Smartlook and
        Podium has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Podium has more customers in United States, Australia and Canada.

Smartlook Vs Podium : In-Depth Comparison

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Comparing the customer bases of Smartlook and Podium

Comparing the market share of Smartlook and Podium

Compare Smartlook vs Podium customers by geography

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