Question 1

What are the different markets in which
        Smartlook and
        ClickTale compete against each other?

Accepted Answer

Smartlook and
        ClickTale compete against each other in
        the Heatmaps, Analytics, Customer Experience, Web Analytics, Mobile Analytics.

Question 2

How does the market share of
        Smartlook
        and ClickTale compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.63%
        market share in comparison to
        ClickTale’s
        0.93%.
        Since it has a better market share coverage,
        Smartlook holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ClickTale holds the
        20th spot.

Question 3

How many customers are acquired by
        Smartlook and
        ClickTale in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        31,967 customers and
        ClickTale has
        11,332 customers in the
        Customer Experience
        segment. Smartlook has
        20635 more customers than
        ClickTale in this category.

Question 4

What are the countries in which
        Smartlook and
        ClickTale has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
ClickTale has more customers in United States, United Kingdom and France.

Smartlook Vs ClickTale : In-Depth Comparison

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Comparing the customer bases of Smartlook and ClickTale

Comparing the market share of Smartlook and ClickTale

Compare Smartlook vs ClickTale customers by geography

Customer Movements for this month

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