Question 1

What are the different markets in which
        Sitecore and
        Five9 compete against each other?

Accepted Answer

Sitecore and
        Five9 compete against each other in
        the Customer Experience, Audience Insights, Auto Dialer, Call Recording, Communication.

Question 2

How does the market share of
        Sitecore
        and Five9 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Sitecore has a
        0.87%
        market share in comparison to
        Five9’s
        0.27%.
        Since it has a better market share coverage,
        Sitecore holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Five9 holds the
        34th spot.

Question 3

How many customers are acquired by
        Sitecore and
        Five9 in the
        Customer Experience segment?

Accepted Answer

Sitecore has
        10,782 customers and
        Five9 has
        3,375 customers in the
        Customer Experience
        segment. Sitecore has
        7407 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        Sitecore and
        Five9 has more customers?

Accepted Answer

Sitecore has more customers in United States, United Kingdom and India.
Five9 has more customers in United States, Canada and United Kingdom.

Sitecore Vs Five9 : In-Depth Comparison

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Comparing the customer bases of Sitecore and Five9

Comparing the market share of Sitecore and Five9

Compare Sitecore vs Five9 customers by geography

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