Question 1

What are the different markets in which
        Podium and
        LiveAgent compete against each other?

Accepted Answer

Podium and
        LiveAgent compete against each other in
        the Customer Experience, Instant Messaging And Chat, Contact Center, Customer Satisfaction Ratings, Helpdesk Tools.

Question 2

How does the market share of
        Podium
        and LiveAgent compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        1.81%
        market share in comparison to
        LiveAgent’s
        0.59%.
        Since it has a better market share coverage,
        Podium holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        LiveAgent holds the
        23rd spot.

Question 3

How many customers are acquired by
        Podium and
        LiveAgent in the
        Customer Experience segment?

Accepted Answer

Podium has
        21,059 customers and
        LiveAgent has
        6,845 customers in the
        Customer Experience
        segment. Podium has
        14214 more customers than
        LiveAgent in this category.

Question 4

What are the countries in which
        Podium and
        LiveAgent has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
LiveAgent has more customers in United States, United Kingdom and Canada.

Podium Vs LiveAgent : In-Depth Comparison

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Comparing the customer bases of Podium and LiveAgent

Comparing the market share of Podium and LiveAgent

Compare Podium vs LiveAgent customers by geography

Customer Movements for this month

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