Question 1

What are the different markets in which
        Pipedrive and
        NICE CXone compete against each other?

Accepted Answer

Pipedrive and
        NICE CXone compete against each other in
        the Customer Experience, Cloud Contact Center Software, Contact Management, Customer Engagement, Inside Sales.

Question 2

How does the market share of
        Pipedrive
        and NICE CXone compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Pipedrive has a
        1.57%
        market share in comparison to
        NICE CXone’s
        0.05%.
        Since it has a better market share coverage,
        Pipedrive holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        NICE CXone holds the
        68th spot.

Question 3

How many customers are acquired by
        Pipedrive and
        NICE CXone in the
        Customer Experience segment?

Accepted Answer

Pipedrive has
        18,296 customers and
        NICE CXone has
        634 customers in the
        Customer Experience
        segment. Pipedrive has
        17662 more customers than
        NICE CXone in this category.

Question 4

What are the countries in which
        Pipedrive and
        NICE CXone has more customers?

Accepted Answer

Pipedrive has more customers in United States, Brazil and United Kingdom.
NICE CXone has more customers in United States, United Kingdom and Australia.

Pipedrive Vs NICE CXone : In-Depth Comparison

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Comparing the customer bases of Pipedrive and NICE CXone

Comparing the market share of Pipedrive and NICE CXone

Compare Pipedrive vs NICE CXone customers by geography

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