Question 1

What are the different markets in which
        Intercom and
        NICE CXone compete against each other?

Accepted Answer

Intercom and
        NICE CXone compete against each other in
        the Customer Experience, Cloud Contact Center Software, Communication, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and NICE CXone compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.00%
        market share in comparison to
        NICE CXone’s
        0.05%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        NICE CXone holds the
        68th spot.

Question 3

How many customers are acquired by
        Intercom and
        NICE CXone in the
        Customer Experience segment?

Accepted Answer

Intercom has
        161,417 customers and
        NICE CXone has
        628 customers in the
        Customer Experience
        segment. Intercom has
        160789 more customers than
        NICE CXone in this category.

Question 4

What are the countries in which
        Intercom and
        NICE CXone has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
NICE CXone has more customers in United States, United Kingdom and Australia.

Intercom Vs NICE CXone : In-Depth Comparison

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Comparing the customer bases of Intercom and NICE CXone

Comparing the market share of Intercom and NICE CXone

Compare Intercom vs NICE CXone customers by geography

Customer Movements for this month

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