Question 1

What are the different markets in which
        Bazaarvoice and
        Oracle Service Cloud compete against each other?

Accepted Answer

Bazaarvoice and
        Oracle Service Cloud compete against each other in
        the Customer Experience, Communication, Contact Center, Customer Loyalty, Sales Force Automation.

Question 2

How does the market share of
        Bazaarvoice
        and Oracle Service Cloud compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Bazaarvoice has a
        0.84%
        market share in comparison to
        Oracle Service Cloud’s
        0.08%.
        Since it has a better market share coverage,
        Bazaarvoice holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Oracle Service Cloud holds the
        60th spot.

Question 3

How many customers are acquired by
        Bazaarvoice and
        Oracle Service Cloud in the
        Customer Experience segment?

Accepted Answer

Bazaarvoice has
        8,056 customers and
        Oracle Service Cloud has
        793 customers in the
        Customer Experience
        segment. Bazaarvoice has
        7263 more customers than
        Oracle Service Cloud in this category.

Question 4

What are the countries in which
        Bazaarvoice and
        Oracle Service Cloud has more customers?

Accepted Answer

Bazaarvoice has more customers in United States, United Kingdom and Canada.
Oracle Service Cloud has more customers in United States, United Kingdom and India.

Bazaarvoice Vs Oracle Service Cloud : In-Depth Comparison

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Comparing the customer bases of Bazaarvoice and Oracle Service Cloud

Comparing the market share of Bazaarvoice and Oracle Service Cloud

Compare Bazaarvoice vs Oracle Service Cloud customers by geography

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