Categories where Zendesk and Oracle Service Cloud compete
Zendesk
Comparing the customer bases of Zendesk and Oracle Service Cloud, we can see that Zendesk has 165070 customer(s), while Oracle Service Cloud has 793 customer(s). In the Customer Experience category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Oracle Service Cloud with 793 customer(s), is at the 60th place.
Zendesk
2nd
165070 Customer
Oracle Service Cloud
60th
793 Customer
Zendesk has a 17.31% market share in the Customer Experience category, while Oracle Service Cloud has a 0.08% market share in the same space.
Comparing Zendesk and Oracle Service Cloud customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Oracle Service Cloud has more customers in United States.
Zendesk
Oracle Service Cloud
Gain actionable insights about the buying patterns of Zendesk vs Oracle Service Cloud’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
Oracle Service Cloud
New
2 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Oracle Service Cloud compete against each other?
Zendesk and Oracle Service Cloud compete against each other in the Contact Center, Customer Experience, Communication, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and Oracle Service Cloud compare in the Customer Experience market?
How many customers are acquired by Zendesk and Oracle Service Cloud in the Customer Experience segment?
What are the countries in which Zendesk and Oracle Service Cloud has more customers?
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