Question 1

What are the different markets in which
        Freshworks and
        Interakt compete against each other?

Accepted Answer

Freshworks and
        Interakt compete against each other in
        the Customer Experience, Contact Center, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Interakt compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Freshworks has a
        3.55%
        market share in comparison to
        Interakt’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Interakt holds the
        126th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Interakt in the
        Customer Experience segment?

Accepted Answer

Freshworks has
        33,901 customers and
        Interakt has
        70 customers in the
        Customer Experience
        segment. Freshworks has
        33831 more customers than
        Interakt in this category.

Question 4

What are the countries in which
        Freshworks and
        Interakt has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Interakt has more customers in India, United States and Netherlands.

Freshworks Vs Interakt : In-Depth Comparison

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Comparing the customer bases of Freshworks and Interakt

Comparing the market share of Freshworks and Interakt

Compare Freshworks vs Interakt customers by geography

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