Question 1

What are the different markets in which
        Smartlook and
        Dovetail compete against each other?

Accepted Answer

Smartlook and
        Dovetail compete against each other in
        the Customer Experience, Heatmaps, Analytics, Customer Support, Mobile Analytics.

Question 2

How does the market share of
        Smartlook
        and Dovetail compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.49%
        market share in comparison to
        Dovetail’s
        0.07%.
        Since it has a better market share coverage,
        Smartlook holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Dovetail holds the
        64th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Dovetail in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        31,707 customers and
        Dovetail has
        902 customers in the
        Customer Experience
        segment. Smartlook has
        30805 more customers than
        Dovetail in this category.

Question 4

What are the countries in which
        Smartlook and
        Dovetail has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Dovetail has more customers in United States, United Kingdom and Australia.

Smartlook Vs Dovetail : In-Depth Comparison

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Comparing the customer bases of Smartlook and Dovetail

Comparing the market share of Smartlook and Dovetail

Compare Smartlook vs Dovetail customers by geography

Customer Movements for this month

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