Question 1

What are the different markets in which
        CredSpark and
        CallMiner Eureka compete against each other?

Accepted Answer

CredSpark and
        CallMiner Eureka compete against each other in
        the Customer Experience Management, Cloud Contact Center Software.

Question 2

How does the market share of
        CredSpark
        and CallMiner Eureka compare in the
        Customer Experience Management market?

Accepted Answer

In the Customer Experience Management market,
        CredSpark has a
        0.91%
        market share in comparison to
        CallMiner Eureka’s
        0.07%.
        Since it has a better market share coverage,
        CredSpark holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience Management category, while
        CallMiner Eureka holds the
        31st spot.

Question 3

How many customers are acquired by
        CredSpark and
        CallMiner Eureka in the
        Customer Experience Management segment?

Accepted Answer

CredSpark has
        181 customers and
        CallMiner Eureka has
        13 customers in the
        Customer Experience Management
        segment. CredSpark has
        168 more customers than
        CallMiner Eureka in this category.

Question 4

What are the countries in which
        CredSpark and
        CallMiner Eureka has more customers?

Accepted Answer

CredSpark has more customers in United States, Canada and United Kingdom.
CallMiner Eureka has more customers in United States and United Kingdom.

CredSpark Vs CallMiner Eureka : In-Depth Comparison

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Comparing the customer bases of CredSpark and CallMiner Eureka

Comparing the market share of CredSpark and CallMiner Eureka

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