Question 1

What are the different markets in which
        Thematic and
        CallMiner Eureka compete against each other?

Accepted Answer

Thematic and
        CallMiner Eureka compete against each other in
        the Customer Experience Management, Cloud Contact Center Software.

Question 2

How does the market share of
        Thematic
        and CallMiner Eureka compare in the
        Customer Experience Management market?

Accepted Answer

In the Customer Experience Management market,
        Thematic has a
        22.73%
        market share in comparison to
        CallMiner Eureka’s
        0.07%.
        Since it has a better market share coverage,
        Thematic holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience Management category, while
        CallMiner Eureka holds the
        31st spot.

Question 3

How many customers are acquired by
        Thematic and
        CallMiner Eureka in the
        Customer Experience Management segment?

Accepted Answer

Thematic has
        4,541 customers and
        CallMiner Eureka has
        13 customers in the
        Customer Experience Management
        segment. Thematic has
        4528 more customers than
        CallMiner Eureka in this category.

Question 4

What are the countries in which
        Thematic and
        CallMiner Eureka has more customers?

Accepted Answer

Thematic has more customers in United States, United Kingdom and India.
CallMiner Eureka has more customers in United States and United Kingdom.

Thematic Vs CallMiner Eureka : In-Depth Comparison

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Comparing the customer bases of Thematic and CallMiner Eureka

Comparing the market share of Thematic and CallMiner Eureka

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