Question 1

What are the different markets in which
        Zoho Desk and
        WeHelp Software compete against each other?

Accepted Answer

Zoho Desk and
        WeHelp Software compete against each other in
        the Customer Engagement, Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and WeHelp Software compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.16%
        market share in comparison to
        WeHelp Software’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        WeHelp Software holds the
        146th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        WeHelp Software in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        6,186 customers and
        WeHelp Software has
        13 customers in the
        Customer Engagement
        segment. Zoho Desk has
        6173 more customers than
        WeHelp Software in this category.

Question 4

What are the countries in which
        Zoho Desk and
        WeHelp Software has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
WeHelp Software has more customers in Brazil and United States.

Zoho Desk Vs WeHelp Software : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and WeHelp Software

Comparing the market share of Zoho Desk and WeHelp Software

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