Question 1

What are the different markets in which
        Zoho Desk and
        Toonimo compete against each other?

Accepted Answer

Zoho Desk and
        Toonimo compete against each other in
        the Customer Engagement, Customer Experience, Contact Center, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        Zoho Desk
        and Toonimo compare in the
        Customer Engagement market?

Accepted Answer

In the Customer Engagement market,
        Zoho Desk has a
        1.46%
        market share in comparison to
        Toonimo’s
        0.01%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Customer Engagement category, while
        Toonimo holds the
        98th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Toonimo in the
        Customer Engagement segment?

Accepted Answer

Zoho Desk has
        5,271 customers and
        Toonimo has
        27 customers in the
        Customer Engagement
        segment. Zoho Desk has
        5244 more customers than
        Toonimo in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Toonimo has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Toonimo has more customers in United States, Israel and United Kingdom.

Zoho Desk Vs Toonimo : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Toonimo

Comparing the market share of Zoho Desk and Toonimo

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