Categories where Zoho Desk and Genesys PureCloud compete
Zoho Desk
Comparing the customer bases of Zoho Desk and Genesys PureCloud, we can see that Zoho Desk has 5271 customer(s), while Genesys PureCloud has 3091 customer(s). In the Customer Engagement category, with 5271 customer(s) Zoho Desk stands at 14th place by ranking, while Genesys PureCloud with 3091 customer(s), is at the 18th place.
Zoho Desk
14th
5271 Customer
Genesys PureCloud
18th
3091 Customer
Zoho Desk has a 1.46% market share in the Customer Engagement category, while Genesys PureCloud has a 0.86% market share in the same space.
Comparing Zoho Desk and Genesys PureCloud customers based on their geographic location, we can see that Zoho Desk has more customers in United States, India and Australia, while Genesys PureCloud has more customers in United States.
Zoho Desk
Genesys PureCloud
Gain actionable insights about the buying patterns of Zoho Desk vs Genesys PureCloud’s target audience.
Zoho Desk
New
35 Customer
Lost
23 Customer
Genesys PureCloud
New
60 Customer
Lost
101 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zoho Desk and Genesys PureCloud compete against each other?
Zoho Desk and Genesys PureCloud compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Auto Dialer.
How does the market share of Zoho Desk and Genesys PureCloud compare in the Customer Engagement market?
How many customers are acquired by Zoho Desk and Genesys PureCloud in the Customer Engagement segment?
What are the countries in which Zoho Desk and Genesys PureCloud has more customers?
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