Categories where Salesforce Service Cloud and Genesys Multicloud CX compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys Multicloud CX, we can see that Salesforce Service Cloud has 14102 customer(s), while Genesys Multicloud CX has 4 customer(s). In the Customer Engagement category, with 14102 customer(s) Salesforce Service Cloud stands at 9th place by ranking, while Genesys Multicloud CX with 4 customer(s), is at the 129th place.
Salesforce Service Cloud
9th
14102 Customer
Genesys Multicloud CX
129th
4 Customer
Salesforce Service Cloud has a 3.91% market share in the Customer Engagement category, while Genesys Multicloud CX has a 0.00% market share in the same space.
Comparing Salesforce Service Cloud and Genesys Multicloud CX customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Genesys Multicloud CX has more customers in United States.
Salesforce Service Cloud
Genesys Multicloud CX
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys Multicloud CX’s target audience.
Salesforce Service Cloud
New
309 Customer
Lost
308 Customer
Genesys Multicloud CX
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys Multicloud CX compete against each other?
Salesforce Service Cloud and Genesys Multicloud CX compete against each other in the Customer Engagement, Contact Center, Customer Experience, Customer Support Services, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and Genesys Multicloud CX compare in the Customer Engagement market?
How many customers are acquired by Salesforce Service Cloud and Genesys Multicloud CX in the Customer Engagement segment?
What are the countries in which Salesforce Service Cloud and Genesys Multicloud CX has more customers?
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