Question 1

What are the different markets in which
        LiveAgent and
        Zingtree compete against each other?

Accepted Answer

LiveAgent and
        Zingtree compete against each other in
        the Contact Center, Knowledge Management, Customer Experience, Helpdesk Tools, Instant Messaging And Chat.

Question 2

How does the market share of
        LiveAgent
        and Zingtree compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.59%
        market share in comparison to
        Zingtree’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Zingtree holds the
        90th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Zingtree in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        Zingtree has
        30 customers in the
        Contact Center
        segment. LiveAgent has
        7439 more customers than
        Zingtree in this category.

Question 4

What are the countries in which
        LiveAgent and
        Zingtree has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Zingtree has more customers in United States, India and Canada.

LiveAgent Vs Zingtree : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Zingtree

Comparing the market share of LiveAgent and Zingtree

Compare LiveAgent vs Zingtree customers by geography

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