Categories where Zendesk and Avaya CMS compete
Zendesk
Comparing the customer bases of Zendesk and Avaya CMS, we can see that Zendesk has 165070 customer(s), while Avaya CMS has 806 customer(s). In the Contact Center category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Avaya CMS with 806 customer(s), is at the 28th place.
Zendesk
2nd
165070 Customer
Avaya CMS
28th
806 Customer
Zendesk has a 13.05% market share in the Contact Center category, while Avaya CMS has a 0.06% market share in the same space.
Comparing Zendesk and Avaya CMS customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Avaya CMS has more customers in United States.
Zendesk
Avaya CMS
Gain actionable insights about the buying patterns of Zendesk vs Avaya CMS’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
Avaya CMS
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Avaya CMS compete against each other?
Zendesk and Avaya CMS compete against each other in the Contact Center, Cloud Business Telephony, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and Avaya CMS compare in the Contact Center market?
How many customers are acquired by Zendesk and Avaya CMS in the Contact Center segment?
What are the countries in which Zendesk and Avaya CMS has more customers?
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