Question 1

What are the different markets in which
        LiveAgent and
        XenCALL compete against each other?

Accepted Answer

LiveAgent and
        XenCALL compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and XenCALL compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.59%
        market share in comparison to
        XenCALL’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        XenCALL holds the
        95th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        XenCALL in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        XenCALL has
        22 customers in the
        Contact Center
        segment. LiveAgent has
        7447 more customers than
        XenCALL in this category.

Question 4

What are the countries in which
        LiveAgent and
        XenCALL has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
XenCALL has more customers in United States, Canada and Egypt.

LiveAgent Vs XenCALL : In-Depth Comparison

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Comparing the customer bases of LiveAgent and XenCALL

Comparing the market share of LiveAgent and XenCALL

Compare LiveAgent vs XenCALL customers by geography

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