Question 1

What are the different markets in which
        Verint and
        VICIdial compete against each other?

Accepted Answer

Verint and
        VICIdial compete against each other in
        the Contact Center, Cloud Business Telephony, Cloud Contact Center Software, Contact Management, Live Chat.

Question 2

How does the market share of
        Verint
        and VICIdial compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Verint has a
        0.18%
        market share in comparison to
        VICIdial’s
        0.03%.
        Since it has a better market share coverage,
        Verint holds the
        20th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        VICIdial holds the
        38th spot.

Question 3

How many customers are acquired by
        Verint and
        VICIdial in the
        Contact Center segment?

Accepted Answer

Verint has
        2,225 customers and
        VICIdial has
        359 customers in the
        Contact Center
        segment. Verint has
        1866 more customers than
        VICIdial in this category.

Question 4

What are the countries in which
        Verint and
        VICIdial has more customers?

Accepted Answer

Verint has more customers in United States, United Kingdom and India.
VICIdial has more customers in United States, India and Philippines.

Verint Vs VICIdial : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Verint and VICIdial

Comparing the market share of Verint and VICIdial

Compare Verint vs VICIdial customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data