Question 1

What are the different markets in which
        LiveAgent and
        uContact compete against each other?

Accepted Answer

LiveAgent and
        uContact compete against each other in
        the Contact Center, Auto Dialer, Customer Experience, Gamification, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and uContact compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.59%
        market share in comparison to
        uContact’s
        0.00%.
        Since it has a better market share coverage,
        LiveAgent holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        uContact holds the
        131st spot.

Question 3

How many customers are acquired by
        LiveAgent and
        uContact in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        7,469 customers and
        uContact has
        3 customers in the
        Contact Center
        segment. LiveAgent has
        7466 more customers than
        uContact in this category.

Question 4

What are the countries in which
        LiveAgent and
        uContact has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
uContact has more customers in Paraguay, United States and Costa Rica.

LiveAgent Vs uContact : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of LiveAgent and uContact

Comparing the market share of LiveAgent and uContact

Compare LiveAgent vs uContact customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data