Categories where Salesforce Service Cloud and Genesys PureConnect compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Genesys PureConnect, we can see that Salesforce Service Cloud has 14102 customer(s), while Genesys PureConnect has 251 customer(s). In the Contact Center category, with 14102 customer(s) Salesforce Service Cloud stands at 5th place by ranking, while Genesys PureConnect with 251 customer(s), is at the 45th place.
Salesforce Service Cloud
5th
14102 Customer
Genesys PureConnect
45th
251 Customer
Salesforce Service Cloud has a 1.12% market share in the Contact Center category, while Genesys PureConnect has a 0.02% market share in the same space.
Comparing Salesforce Service Cloud and Genesys PureConnect customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Genesys PureConnect has more customers in United States.
Salesforce Service Cloud
Genesys PureConnect
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Genesys PureConnect’s target audience.
Salesforce Service Cloud
New
309 Customer
Lost
308 Customer
Genesys PureConnect
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Genesys PureConnect compete against each other?
Salesforce Service Cloud and Genesys PureConnect compete against each other in the Contact Center, Customer Engagement, Customer Experience, Customer Support Services, Instant Messaging And Chat.
How does the market share of Salesforce Service Cloud and Genesys PureConnect compare in the Contact Center market?
How many customers are acquired by Salesforce Service Cloud and Genesys PureConnect in the Contact Center segment?
What are the countries in which Salesforce Service Cloud and Genesys PureConnect has more customers?
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