Zendesk Vs Genesys PureConnect : In-Depth Comparison
Categories where Zendesk and Genesys PureConnect compete
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Zendesk
Comparing the customer bases of Zendesk and Genesys PureConnect
Comparing the customer bases of Zendesk and Genesys PureConnect, we can see that Zendesk has 165070 customer(s), while Genesys PureConnect has 251 customer(s). In the Contact Center category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Genesys PureConnect with 251 customer(s), is at the 45th place.
Zendesk
2nd
165070 Customer
Genesys PureConnect
45th
251 Customer
Comparing the market share of Zendesk and Genesys PureConnect
Zendesk has a 13.05% market share in the Contact Center category, while Genesys PureConnect has a 0.02% market share in the same space.
Compare Zendesk vs Genesys PureConnect customers by geography
Comparing Zendesk and Genesys PureConnect customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Genesys PureConnect has more customers in United States.
Zendesk
Genesys PureConnect
Customer Movements for this month
Gain actionable insights about the buying patterns of Zendesk vs Genesys PureConnect’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
Genesys PureConnect
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Genesys PureConnect compete against each other?
Zendesk and Genesys PureConnect compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Genesys PureConnect compare in the Contact Center market?
How many customers are acquired by Zendesk and Genesys PureConnect in the Contact Center segment?
What are the countries in which Zendesk and Genesys PureConnect has more customers?
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