Question 1

What are the different markets in which
        Zendesk and
        Pims Auto Dialer compete against each other?

Accepted Answer

Zendesk and
        Pims Auto Dialer compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Pims Auto Dialer compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.05%
        market share in comparison to
        Pims Auto Dialer’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Pims Auto Dialer holds the
        120th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Pims Auto Dialer in the
        Contact Center segment?

Accepted Answer

Zendesk has
        165,070 customers and
        Pims Auto Dialer has
        7 customers in the
        Contact Center
        segment. Zendesk has
        165063 more customers than
        Pims Auto Dialer in this category.

Question 4

What are the countries in which
        Zendesk and
        Pims Auto Dialer has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Pims Auto Dialer has more customers in United States and India.

Zendesk Vs Pims Auto Dialer : In-Depth Comparison

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Comparing the customer bases of Zendesk and Pims Auto Dialer

Comparing the market share of Zendesk and Pims Auto Dialer

Compare Zendesk vs Pims Auto Dialer customers by geography

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