Question 1

What are the different markets in which
        Zoho Desk and
        Ottspott compete against each other?

Accepted Answer

Zoho Desk and
        Ottspott compete against each other in
        the Contact Center, Communication, Customer Engagement, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        Zoho Desk
        and Ottspott compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zoho Desk has a
        0.42%
        market share in comparison to
        Ottspott’s
        0.00%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Ottspott holds the
        112nd spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Ottspott in the
        Contact Center segment?

Accepted Answer

Zoho Desk has
        5,295 customers and
        Ottspott has
        8 customers in the
        Contact Center
        segment. Zoho Desk has
        5287 more customers than
        Ottspott in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Ottspott has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Ottspott has more customers in United States and France.

Zoho Desk Vs Ottspott : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Ottspott

Comparing the market share of Zoho Desk and Ottspott

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