Question 1

What are the different markets in which
        Freshworks and
        Oracle TeleSales compete against each other?

Accepted Answer

Freshworks and
        Oracle TeleSales compete against each other in
        the Contact Center, Customer Experience, Customer Support Services, Knowledge Management, Project Collaboration.

Question 2

How does the market share of
        Freshworks
        and Oracle TeleSales compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Freshworks has a
        2.68%
        market share in comparison to
        Oracle TeleSales’s
        0.01%.
        Since it has a better market share coverage,
        Freshworks holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Oracle TeleSales holds the
        50th spot.

Question 3

How many customers are acquired by
        Freshworks and
        Oracle TeleSales in the
        Contact Center segment?

Accepted Answer

Freshworks has
        33,901 customers and
        Oracle TeleSales has
        174 customers in the
        Contact Center
        segment. Freshworks has
        33727 more customers than
        Oracle TeleSales in this category.

Question 4

What are the countries in which
        Freshworks and
        Oracle TeleSales has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
Oracle TeleSales has more customers in United States, United Kingdom and United Arab Emirates.

Freshworks Vs Oracle TeleSales : In-Depth Comparison

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Comparing the customer bases of Freshworks and Oracle TeleSales

Comparing the market share of Freshworks and Oracle TeleSales

Compare Freshworks vs Oracle TeleSales customers by geography

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