Categories where NICE inContact and Genesys Contact Center compete
NICE inContact
Comparing the customer bases of NICE inContact and Genesys Contact Center, we can see that NICE inContact has 3491 customer(s), while Genesys Contact Center has 1383 customer(s). In the Contact Center category, with 3491 customer(s) NICE inContact stands at 13th place by ranking, while Genesys Contact Center with 1383 customer(s), is at the 21st place.
NICE inContact
13th
3491 Customer
Genesys Contact Center
21st
1383 Customer
NICE inContact has a 0.28% market share in the Contact Center category, while Genesys Contact Center has a 0.11% market share in the same space.
Comparing NICE inContact and Genesys Contact Center customers based on their geographic location, we can see that NICE inContact has more customers in United States, United Kingdom and Canada, while Genesys Contact Center has more customers in United States.
NICE inContact
Genesys Contact Center
Gain actionable insights about the buying patterns of NICE inContact vs Genesys Contact Center’s target audience.
NICE inContact
New
29 Customer
Lost
57 Customer
Genesys Contact Center
Find answers to the most often asked questions by users.
What are the different markets in which NICE inContact and Genesys Contact Center compete against each other?
NICE inContact and Genesys Contact Center compete against each other in the Contact Center, Call Recording, Cloud Contact Center Software, Communication, Help Desk And Ticketing.
How does the market share of NICE inContact and Genesys Contact Center compare in the Contact Center market?
How many customers are acquired by NICE inContact and Genesys Contact Center in the Contact Center segment?
What are the countries in which NICE inContact and Genesys Contact Center has more customers?
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