Categories where Zendesk and Genesys Contact Center compete
Zendesk
Comparing the customer bases of Zendesk and Genesys Contact Center, we can see that Zendesk has 165070 customer(s), while Genesys Contact Center has 1402 customer(s). In the Contact Center category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Genesys Contact Center with 1402 customer(s), is at the 21st place.
Zendesk
2nd
165070 Customer
Genesys Contact Center
21st
1402 Customer
Zendesk has a 13.05% market share in the Contact Center category, while Genesys Contact Center has a 0.11% market share in the same space.
Comparing Zendesk and Genesys Contact Center customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Genesys Contact Center has more customers in United States.
Zendesk
Genesys Contact Center
Gain actionable insights about the buying patterns of Zendesk vs Genesys Contact Center’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
Genesys Contact Center
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Genesys Contact Center compete against each other?
Zendesk and Genesys Contact Center compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Genesys Contact Center compare in the Contact Center market?
How many customers are acquired by Zendesk and Genesys Contact Center in the Contact Center segment?
What are the countries in which Zendesk and Genesys Contact Center has more customers?
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