Question 1

What are the different markets in which
        Zendesk and
        Newfies-Dialer compete against each other?

Accepted Answer

Zendesk and
        Newfies-Dialer compete against each other in
        the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.

Question 2

How does the market share of
        Zendesk
        and Newfies-Dialer compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.05%
        market share in comparison to
        Newfies-Dialer’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Newfies-Dialer holds the
        109th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Newfies-Dialer in the
        Contact Center segment?

Accepted Answer

Zendesk has
        165,070 customers and
        Newfies-Dialer has
        10 customers in the
        Contact Center
        segment. Zendesk has
        165060 more customers than
        Newfies-Dialer in this category.

Question 4

What are the countries in which
        Zendesk and
        Newfies-Dialer has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Newfies-Dialer has more customers in United States, Spain and India.

Zendesk Vs Newfies-Dialer : In-Depth Comparison

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Comparing the customer bases of Zendesk and Newfies-Dialer

Comparing the market share of Zendesk and Newfies-Dialer

Compare Zendesk vs Newfies-Dialer customers by geography

Customer Movements for this month

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