Question 1

What are the different markets in which
        Zendesk and
        InGenius compete against each other?

Accepted Answer

Zendesk and
        InGenius compete against each other in
        the Contact Center, Contact Management, Customer Experience, Customer Success, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and InGenius compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Zendesk has a
        13.05%
        market share in comparison to
        InGenius’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        InGenius holds the
        60th spot.

Question 3

How many customers are acquired by
        Zendesk and
        InGenius in the
        Contact Center segment?

Accepted Answer

Zendesk has
        165,070 customers and
        InGenius has
        96 customers in the
        Contact Center
        segment. Zendesk has
        164974 more customers than
        InGenius in this category.

Question 4

What are the countries in which
        Zendesk and
        InGenius has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
InGenius has more customers in United States, Australia and Canada.

Zendesk Vs InGenius : In-Depth Comparison

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Comparing the customer bases of Zendesk and InGenius

Comparing the market share of Zendesk and InGenius

Compare Zendesk vs InGenius customers by geography

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