Categories where Zendesk and Gladly compete
Zendesk
Comparing the customer bases of Zendesk and Gladly, we can see that Zendesk has 165070 customer(s), while Gladly has 319 customer(s). In the Contact Center category, with 165070 customer(s) Zendesk stands at 2nd place by ranking, while Gladly with 319 customer(s), is at the 42nd place.
Zendesk
2nd
165070 Customer
Gladly
42nd
319 Customer
Zendesk has a 13.05% market share in the Contact Center category, while Gladly has a 0.03% market share in the same space.
Comparing Zendesk and Gladly customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Gladly has more customers in United States.
Zendesk
Gladly
Gain actionable insights about the buying patterns of Zendesk vs Gladly’s target audience.
Zendesk
New
863 Customer
Lost
1212 Customer
Gladly
New
3 Customer
Lost
2 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Gladly compete against each other?
Zendesk and Gladly compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Gladly compare in the Contact Center market?
How many customers are acquired by Zendesk and Gladly in the Contact Center segment?
What are the countries in which Zendesk and Gladly has more customers?
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