Categories where Genesys PureCloud and Desk.com Chat compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Desk.com Chat, we can see that Genesys PureCloud has 3021 customer(s), while Desk.com Chat has 761 customer(s). In the Contact Center category, with 3021 customer(s) Genesys PureCloud stands at 16th place by ranking, while Desk.com Chat with 761 customer(s), is at the 29th place.
Genesys PureCloud
16th
3021 Customer
Desk.com Chat
29th
761 Customer
Genesys PureCloud has a 0.24% market share in the Contact Center category, while Desk.com Chat has a 0.06% market share in the same space.
Comparing Genesys PureCloud and Desk.com Chat customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Desk.com Chat has more customers in United States.
Genesys PureCloud
Desk.com Chat
Gain actionable insights about the buying patterns of Genesys PureCloud vs Desk.com Chat’s target audience.
Genesys PureCloud
New
50 Customer
Lost
56 Customer
Desk.com Chat
New
0 Customer
Lost
1 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Desk.com Chat compete against each other?
Genesys PureCloud and Desk.com Chat compete against each other in the Contact Center, Auto Dialer, Communication, Customer Engagement, Customer Experience.
How does the market share of Genesys PureCloud and Desk.com Chat compare in the Contact Center market?
How many customers are acquired by Genesys PureCloud and Desk.com Chat in the Contact Center segment?
What are the countries in which Genesys PureCloud and Desk.com Chat has more customers?
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