Categories where Zendesk and Genesys Outbound compete
Zendesk
Comparing the customer bases of Zendesk and Genesys Outbound, we can see that Zendesk has 163252 customer(s), while Genesys Outbound has 645 customer(s). In the Contact Center category, with 163252 customer(s) Zendesk stands at 2nd place by ranking, while Genesys Outbound with 645 customer(s), is at the 33rd place.
Zendesk
2nd
163252 Customer
Genesys Outbound
33rd
645 Customer
Zendesk has a 12.95% market share in the Contact Center category, while Genesys Outbound has a 0.05% market share in the same space.
Comparing Zendesk and Genesys Outbound customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Genesys Outbound has more customers in United States.
Zendesk
Genesys Outbound
Gain actionable insights about the buying patterns of Zendesk vs Genesys Outbound’s target audience.
Zendesk
New
965 Customer
Lost
1289 Customer
Genesys Outbound
New
0 Customer
Lost
6 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Genesys Outbound compete against each other?
Zendesk and Genesys Outbound compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Knowledge Management.
How does the market share of Zendesk and Genesys Outbound compare in the Contact Center market?
How many customers are acquired by Zendesk and Genesys Outbound in the Contact Center segment?
What are the countries in which Zendesk and Genesys Outbound has more customers?
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