Question 1

What are the different markets in which
        Genesys and
        Corizon compete against each other?

Accepted Answer

Genesys and
        Corizon compete against each other in
        the Contact Center, Communication, Customer Experience, Development Tools, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Genesys
        and Corizon compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Genesys has a
        0.45%
        market share in comparison to
        Corizon’s
        0.01%.
        Since it has a better market share coverage,
        Genesys holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Corizon holds the
        59th spot.

Question 3

How many customers are acquired by
        Genesys and
        Corizon in the
        Contact Center segment?

Accepted Answer

Genesys has
        5,639 customers and
        Corizon has
        98 customers in the
        Contact Center
        segment. Genesys has
        5541 more customers than
        Corizon in this category.

Question 4

What are the countries in which
        Genesys and
        Corizon has more customers?

Accepted Answer

Genesys has more customers in United States, Australia and United Kingdom.
Corizon has more customers in United States, India and Netherlands.

Genesys Vs Corizon : In-Depth Comparison

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Comparing the customer bases of Genesys and Corizon

Comparing the market share of Genesys and Corizon

Compare Genesys vs Corizon customers by geography

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