Question 1

What are the different markets in which
        LiveAgent and
        Cloudtalk compete against each other?

Accepted Answer

LiveAgent and
        Cloudtalk compete against each other in
        the Contact Center, Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        LiveAgent
        and Cloudtalk compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        LiveAgent has a
        0.31%
        market share in comparison to
        Cloudtalk’s
        0.01%.
        Since it has a better market share coverage,
        LiveAgent holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Cloudtalk holds the
        63rd spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Cloudtalk in the
        Contact Center segment?

Accepted Answer

LiveAgent has
        6,465 customers and
        Cloudtalk has
        125 customers in the
        Contact Center
        segment. LiveAgent has
        6340 more customers than
        Cloudtalk in this category.

Question 4

What are the countries in which
        LiveAgent and
        Cloudtalk has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Canada.
Cloudtalk has more customers in United States, United Kingdom and Slovakia.

LiveAgent Vs Cloudtalk : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Cloudtalk

Comparing the market share of LiveAgent and Cloudtalk

Compare LiveAgent vs Cloudtalk customers by geography

Customer Movements for this month

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