Question 1

What are the different markets in which
        Bitrix24 and
        Avaya Contact Analyzer compete against each other?

Accepted Answer

Bitrix24 and
        Avaya Contact Analyzer compete against each other in
        the Contact Center, Business Phone Systems, Communication, Document Management, Employee Scheduling.

Question 2

How does the market share of
        Bitrix24
        and Avaya Contact Analyzer compare in the
        Contact Center market?

Accepted Answer

In the Contact Center market,
        Bitrix24 has a
        0.55%
        market share in comparison to
        Avaya Contact Analyzer’s
        0.00%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Contact Center category, while
        Avaya Contact Analyzer holds the
        104th spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Avaya Contact Analyzer in the
        Contact Center segment?

Accepted Answer

Bitrix24 has
        6,953 customers and
        Avaya Contact Analyzer has
        12 customers in the
        Contact Center
        segment. Bitrix24 has
        6941 more customers than
        Avaya Contact Analyzer in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Avaya Contact Analyzer has more customers?

Accepted Answer

Bitrix24 has more customers in United States, Brazil and Ukraine.
Avaya Contact Analyzer has more customers in and United States.

Bitrix24 Vs Avaya Contact Analyzer : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Avaya Contact Analyzer

Comparing the market share of Bitrix24 and Avaya Contact Analyzer

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