Categories where Genesys PureCloud and Avaya CMS compete
Genesys PureCloud
Comparing the customer bases of Genesys PureCloud and Avaya CMS, we can see that Genesys PureCloud has 3091 customer(s), while Avaya CMS has 806 customer(s). In the Contact Center category, with 3091 customer(s) Genesys PureCloud stands at 15th place by ranking, while Avaya CMS with 806 customer(s), is at the 28th place.
Genesys PureCloud
15th
3091 Customer
Avaya CMS
28th
806 Customer
Genesys PureCloud has a 0.24% market share in the Contact Center category, while Avaya CMS has a 0.06% market share in the same space.
Comparing Genesys PureCloud and Avaya CMS customers based on their geographic location, we can see that Genesys PureCloud has more customers in United States, Australia and United Kingdom, while Avaya CMS has more customers in United States.
Genesys PureCloud
Avaya CMS
Gain actionable insights about the buying patterns of Genesys PureCloud vs Avaya CMS’s target audience.
Genesys PureCloud
New
60 Customer
Lost
101 Customer
Avaya CMS
New
1 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Genesys PureCloud and Avaya CMS compete against each other?
Genesys PureCloud and Avaya CMS compete against each other in the Contact Center, Auto Dialer, Cloud Business Telephony, Communication, Customer Engagement.
How does the market share of Genesys PureCloud and Avaya CMS compare in the Contact Center market?
How many customers are acquired by Genesys PureCloud and Avaya CMS in the Contact Center segment?
What are the countries in which Genesys PureCloud and Avaya CMS has more customers?
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