Question 1

What are the different markets in which
        Genesys PureCloud and
        ON24 compete against each other?

Accepted Answer

Genesys PureCloud and
        ON24 compete against each other in
        the Communication, Auto Dialer, Contact Center, Customer Engagement, Customer Experience.

Question 2

How does the market share of
        Genesys PureCloud
        and ON24 compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Genesys PureCloud has a
        0.35%
        market share in comparison to
        ON24’s
        0.20%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        ON24 holds the
        26th spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        ON24 in the
        Communication segment?

Accepted Answer

Genesys PureCloud has
        10,570 customers and
        ON24 has
        6,118 customers in the
        Communication
        segment. Genesys PureCloud has
        4452 more customers than
        ON24 in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        ON24 has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
ON24 has more customers in United States, United Kingdom and Canada.

Genesys PureCloud Vs ON24 : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and ON24

Comparing the market share of Genesys PureCloud and ON24

Compare Genesys PureCloud vs ON24 customers by geography

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