Question 1

What are the different markets in which
        Genesys PureCloud and
        Talisma compete against each other?

Accepted Answer

Genesys PureCloud and
        Talisma compete against each other in
        the Communication, Customer Experience, Auto Dialer, Contact Center, Customer Engagement.

Question 2

How does the market share of
        Genesys PureCloud
        and Talisma compare in the
        Communication market?

Accepted Answer

In the Communication market,
        Genesys PureCloud has a
        0.35%
        market share in comparison to
        Talisma’s
        0.01%.
        Since it has a better market share coverage,
        Genesys PureCloud holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Communication category, while
        Talisma holds the
        101st spot.

Question 3

How many customers are acquired by
        Genesys PureCloud and
        Talisma in the
        Communication segment?

Accepted Answer

Genesys PureCloud has
        10,570 customers and
        Talisma has
        359 customers in the
        Communication
        segment. Genesys PureCloud has
        10211 more customers than
        Talisma in this category.

Question 4

What are the countries in which
        Genesys PureCloud and
        Talisma has more customers?

Accepted Answer

Genesys PureCloud has more customers in United States, Australia and United Kingdom.
Talisma has more customers in United States, India and United Kingdom.

Genesys PureCloud Vs Talisma : In-Depth Comparison

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Comparing the customer bases of Genesys PureCloud and Talisma

Comparing the market share of Genesys PureCloud and Talisma

Compare Genesys PureCloud vs Talisma customers by geography

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