Categories where Avaya and Genesys compete
Avaya
Comparing the customer bases of Avaya and Genesys, we can see that Avaya has 17193 customer(s), while Genesys has 5563 customer(s). In the Communication category, with 17193 customer(s) Avaya stands at 11th place by ranking, while Genesys with 5563 customer(s), is at the 29th place.
Avaya
11th
17193 Customer
Genesys
29th
5563 Customer
Avaya has a 0.86% market share in the Communication category, while Genesys has a 0.28% market share in the same space.
Comparing Avaya and Genesys customers based on their geographic location, we can see that Avaya has more customers in United States, United Kingdom and India, while Genesys has more customers in United States.
Avaya
Genesys
Gain actionable insights about the buying patterns of Avaya vs Genesys’s target audience.
Avaya
New
10 Customer
Lost
12 Customer
Genesys
New
24 Customer
Lost
32 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Avaya and Genesys compete against each other?
Avaya and Genesys compete against each other in the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR).
How does the market share of Avaya and Genesys compare in the Communication market?
How many customers are acquired by Avaya and Genesys in the Communication segment?
What are the countries in which Avaya and Genesys has more customers?
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