Categories where Slack and Genesys compete
Slack
Comparing the customer bases of Slack and Genesys, we can see that Slack has 426412 customer(s), while Genesys has 5639 customer(s). In the Communication category, with 426412 customer(s) Slack stands at 2nd place by ranking, while Genesys with 5639 customer(s), is at the 26th place.
Slack
2nd
426412 Customer
Genesys
26th
5639 Customer
Slack has a 21.49% market share in the Communication category, while Genesys has a 0.28% market share in the same space.
Comparing Slack and Genesys customers based on their geographic location, we can see that Slack has more customers in United States, United Kingdom and India, while Genesys has more customers in United States.
Slack
Genesys
Gain actionable insights about the buying patterns of Slack vs Genesys’s target audience.
Slack
New
849 Customer
Lost
475 Customer
Genesys
New
31 Customer
Lost
28 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Slack and Genesys compete against each other?
Slack and Genesys compete against each other in the Communication, Contact Center, Customer Experience, File Sharing, Instant Messaging And Chat.
How does the market share of Slack and Genesys compare in the Communication market?
How many customers are acquired by Slack and Genesys in the Communication segment?
What are the countries in which Slack and Genesys has more customers?
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