Categories where NICE CXone and Genesys Cloud CX compete
NICE CXone
Comparing the customer bases of NICE CXone and Genesys Cloud CX, we can see that NICE CXone has 442 customer(s), while Genesys Cloud CX has 150 customer(s). In the Cloud Contact Center Software category, with 442 customer(s) NICE CXone stands at 8th place by ranking, while Genesys Cloud CX with 150 customer(s), is at the 13th place.
NICE CXone
8th
442 Customer
Genesys Cloud CX
13th
150 Customer
NICE CXone has a 1.70% market share in the Cloud Contact Center Software category, while Genesys Cloud CX has a 0.58% market share in the same space.
Comparing NICE CXone and Genesys Cloud CX customers based on their geographic location, we can see that NICE CXone has more customers in United States, United Kingdom and Australia, while Genesys Cloud CX has more customers in United States.
NICE CXone
Genesys Cloud CX
Gain actionable insights about the buying patterns of NICE CXone vs Genesys Cloud CX’s target audience.
NICE CXone
New
1 Customer
Lost
3 Customer
Genesys Cloud CX
Find answers to the most often asked questions by users.
What are the different markets in which NICE CXone and Genesys Cloud CX compete against each other?
NICE CXone and Genesys Cloud CX compete against each other in the Cloud Contact Center Software, Customer Experience.
How does the market share of NICE CXone and Genesys Cloud CX compare in the Cloud Contact Center Software market?
How many customers are acquired by NICE CXone and Genesys Cloud CX in the Cloud Contact Center Software segment?
What are the countries in which NICE CXone and Genesys Cloud CX has more customers?
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